PDPA Compliant · 256-bit SSL

Privacy Policy Link Slot – Your Privacy, Our Priority

At link slot, we recognise that your personal information is a trust placed in us. This document clearly explains how we collect, use, store and protect your data — all in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026
Our Privacy Commitment
SSL 256-bit data encryption
Never sold to third parties
Malaysia PDPA 2010 Compliance
Data access & deletion rights
Full cookie control
256-bit SSLBank-grade encryption
PDPA 2010Malaysian law compliant
No Data SalesYour privacy is protected
Full ControlAccess & delete your data at any time

Six Key Privacy Protections at Link Slot

Link slot takes your data security seriously. Here is how we protect every member's privacy.

Bank-Grade Encryption

All data transmitted between your device and link slot's servers is protected by TLS 1.3 protocol and SSL 256-bit encryption – the same standard used by Malaysia's leading banks such as Maybank and CIMB.

TLS 1.3 + 256-bit SSL
Malaysia PDPA Compliance

Link slot operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and processing activity we carry out has a clear and valid legal basis.

PDPA 2010 Compliant
Secure Data Storage

Your personal data is stored on servers protected by strict access controls, intrusion detection systems, regular backups and periodic security audits conducted by independent experts.

Strictly Secured Servers
No Data Sales

Link slot has never and will never sell, rent or share your personal data with any third party for marketing or commercial purposes without your explicit consent.

100% Privacy Guaranteed
Your Data, Your Control

As a link slot member, you have the right to access, correct, download, and request the deletion of your personal data at any time through your account or by contacting us.

Full Member Rights
Transparent Cookie Management

Link slot uses cookies solely to enhance your experience. You can manage your cookie preferences at any time through your browser settings or the cookie preference panel on our platform.

Active Cookie Controls
01
Introduction & Scope of Privacy Policy
The foundation of data protection at link slot

Welcome to the link slot Privacy Policy. We, the team managing the link slot platform at linkslot.im and its related mobile applications, are fully committed to protecting the privacy of every member and user of our platform in Malaysia.

This privacy policy transparently explains how link slot collects, processes, stores, uses, and protects your personal data when you use our platform — whether you are registering a new account, making a deposit via Touch 'n Go or DuitNow, playing slots, betting on badminton or football matches, or simply browsing our website.

Legal basis: link slot processes your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We only process your data where a valid legal basis exists, including the performance of a contract, compliance with a legal obligation, legitimate interests, or consent given by you.

This privacy policy applies to all individuals who access or use the link slot platform, including registered members, casual visitors, and anyone who contacts us via email or support channels.

02
Types of Personal Data We Collect
Information link slot holds about you

Link slot collects various categories of personal data depending on how you interact with our platform. Here is an overview:

Data CategoryExample InformationPrimary Purpose
Identification DataFull name, date of birth, MyKad numberIdentity Verification (KYC)
Contact DataEmail, Malaysian phone numberCommunications & support
Financial DataPayment methods (Touch 'n Go, DuitNow, FPX), transaction records in MYRDeposit & withdrawal process
Activity DataGame records, bets, login historyServices & fraud detection
Technical DataIP address, device type, browser, OSSecurity & improvements
Preference DataGame preferences, language, notificationsExperience personalisation

link slot does not collect sensitive data such as health information, religious beliefs or political views unless required by law.

03
How We Collect Your Data
Sources from which link slot receives data

Link slot collects your personal data through several key methods:

  • Directly From You: When you register a link slot account, complete your profile, make a deposit, claim a bonus, contact support or participate in a promotion – all information you provide directly to us.
  • Automatically During Use: When you browse the link slot platform, our systems automatically record technical data such as your IP address, device type, browser, pages visited, and session duration.
  • Through Cookies and Tracking Technologies: link slot uses first-party cookies and other tracking technologies to enhance your experience and analyse how the platform is used. See Section 8 for more details on cookies.
  • From Authorised Third Parties: In certain cases, link slot may receive additional information from payment service providers (such as Touch 'n Go and GrabPay), identity verification providers, or fraud prevention bodies for security purposes.
04
Purpose of Personal Data Use
Why link slot needs your information

Link slot uses collected personal data solely for legitimate purposes directly related to the provision of our services to you. The primary purposes are as follows:

  • Service Provision: To create and manage your link slot account, process deposits and withdrawals in Malaysian Ringgit (RM), and ensure all games run smoothly.
  • Identity Verification (KYC): To verify that you are an individual aged at least 18 years old and meet all eligibility requirements to use the link slot platform.
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised or unlawful use.
  • Service Communications: To send important notifications relating to your account, transactions, security updates and changes to link slot's terms of service.
  • Platform Improvements: To analyse how you use the link slot platform with the aim of improving the interface, performance, and overall user experience.
  • Responsible Gaming: To monitor gaming patterns and identify members who may need support related to responsible gaming.
  • Marketing (With Consent): To send information about link slot promotions, bonuses and exclusive offers — only to members who have consented to receive marketing communications.

Opt-out Options: You can opt out of marketing communications from link slot at any time by clicking the "unsubscribe" link in any email we send, or by updating your notification preferences in your account settings.

05
Data Sharing & Disclosure
Who can access your data

Link slot does not sell, rent, or share your personal data with third parties for their own marketing purposes. Your data is only shared in the following limited circumstances:

  • Authorised Service Providers: Companies that assist link slot in delivering its services – such as payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX banks), cloud service providers, game providers and customer service providers – are contractually required to maintain the confidentiality of your data under strict agreements.
  • Legal Requirements: link slot may be required to disclose personal data to Malaysian government authorities or regulatory bodies when mandated by law, court order or a responsible authority.
  • Fraud Prevention: Where necessary to prevent or detect fraud, link slot may share information with relevant fraud prevention agencies or financial institutions.
  • With Your Consent: In any other situation requiring the sharing of your data, link slot will obtain your explicit consent before any disclosure is made.

Cross-Border Transfers: If your data needs to be transferred outside Malaysia (for example, to servers of international game providers), link slot ensures that protection equivalent to Malaysian PDPA standards is fully maintained through appropriate contractual agreements.

06
Data Retention Period
How long does link slot retain your information

Link slot retains your personal data for as long as necessary to fulfil the purposes set out in this privacy policy, or as required by applicable laws and regulations in Malaysia.

  • Active Account Data: Retained for as long as your link slot account is active and for 5 years after account closure, to meet legal and financial audit requirements.
  • Financial Transaction Records: Records of deposits, withdrawals, and gambling activity are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Security Logs: Technical and security logs are retained for 90 days for the purposes of threat detection and security incident investigation.
  • Marketing Data: Data used for marketing communications is retained until you opt out or request deletion.

Once the retention period expires, link slot will securely delete or anonymise your data in a way that makes it unrecoverable and unusable.

07
Your Rights Under the PDPA
Your control over personal data at link slot

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by link slot:

Right of Access
Request a copy of the personal data link slot holds about you
Right to Rectification
Correct data that is inaccurate or incomplete
Right to Erasure
Request deletion of data that is no longer required
Right to Object
Object to data processing for marketing purposes
Data Portability Rights
Receive your data in a structured, machine-readable format
Right to Restrict Processing
Restrict how link slot uses your data in certain circumstances

To exercise any of the rights above, please submit a written request to us at privacy@linkslot.im. link slot will process your request within 21 business days. We may need to verify your identity before carrying out the request.

Please note that in certain circumstances, link slot may need to decline or limit your request if the deletion or restriction of data would affect our ability to meet our legal or contractual obligations.

08
Cookies, Pixels & Tracking Technologies
How link slot uses tracking technologies

Link slot uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

  • Strictly Necessary Cookies: Required for the core functionality of the link slot platform, including login sessions, security, and basic navigation. These cookies cannot be disabled.
  • Performance & Analytics Cookies: Helps us understand how members use the link slot platform — which pages are most visited, how long sessions last, and more. This data is used to improve the platform.
  • Functional Cookies: Saves your preferences such as language, display settings, and game preferences so you do not have to reconfigure them each time you visit link slot.
  • Marketing Cookies (With Consent): Used to display more relevant advertisements to you based on your interests, only where you have given explicit consent.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the link slot platform. For guidance on managing cookies in popular browsers (Chrome, Safari, Firefox), please refer to the respective browser's support website.

09
Technical Security Measures
How link slot protects your data technically

Link slot implements a comprehensive range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or accidental disclosure.

  • Transit & At-Rest Encryption: All transmitted data is secured with TLS 1.3/SSL 256-bit encryption; data stored in databases is also encrypted to AES-256 standards.
  • Multi-Layer Access Control: Only authorised link slot staff who require access to perform their duties may access members' personal data, with two-factor authentication (2FA) mandatory.
  • Regular Security Audits: Penetration testing and security audits are conducted regularly by independent security experts to identify and address vulnerabilities.
  • 24/7 Monitoring: An automated threat detection system monitors the link slot platform around the clock for suspicious activity.
  • Incident Management: link slot maintains a clear security incident response procedure. In the event of a material data breach, we will notify affected members and the relevant authorities within the timeframe required by law.

While link slot takes all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. You also have a responsibility to keep your account secure by using a strong password and not sharing your login credentials.

10
Children's Privacy
Protection for minors

The link slot platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

Immediate Action: Should link slot discover that personal data belonging to an individual under 18 has been collected without proper age verification, we will promptly delete that data and terminate the associated account. Parents or guardians who become aware that their child has registered an account with link slot are requested to contact us immediately at privacy@linkslot.im.

11
Amendments to the Privacy Policy
How link slot updates this policy

Link slot reserves the right to update or amend this privacy policy from time to time to reflect changes in our data processing practices, new legal requirements, or technological developments.

When any material changes are made to this privacy policy, link slot will:

  • Updating the "Last Updated" date at the top of this page
  • Display prominent notices on the link slot platform
  • Sending email notifications to all registered members where the amendment is material and significant

Your continued use of the link slot platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account by contacting the link slot support team.

12
Contact Our Privacy Officer
How to contact link slot regarding your privacy

If you have any questions, concerns, or requests regarding this privacy policy or how link slot handles your personal data, please do not hesitate to reach out to us:

  • Privacy Email: privacy@linkslot.im (dedicated to privacy & data protection enquiries)
  • General Support Email: support@linkslot.im
  • Live Chat: Available 24/7 directly within the link slot platform
  • WhatsApp: Number available after logging in to your account

Link slot will acknowledge receipt of your privacy request within 3 business days and provide a full response within 21 business days. If your request is complex or involves a large volume of data, we may require additional time and will inform you of the expected timeframe.

For general enquiries unrelated to privacy, please visit our FAQ us or use the live chat feature for immediate assistance from link slot's Bahasa Melayu-speaking support team.

Other Link Slot Policies & Guidelines

Terms & Conditions

The link slot platform usage agreement, including terms on deposits, withdrawals and bonuses.

Responsible Gaming

Self-exclusion tools and guidance to keep entertainment fun and in check.

About Us

Learn more about the history, mission, and values of the link slot Malaysia platform.

FAQ

Answers to the most frequently asked questions about accounts, deposits, withdrawals & games.

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